Hamlins · Services & care planning
Practical care.
Clear expectations.
Explore what each service involves, how we keep you informed, and the checklists and forms that help us plan your home’s care.
Included when you decide to book
A complimentary first walkthrough
When you decide to book Hamlins services, we offer a complimentary first walkthrough. Usually Angie, or another Hamlins caretaker, joins you for a complete typical home watch visit so we can get to know your home together.
We visit all the agreed areas, identify the water shutoff, irrigation controls, electrical panel and HVAC equipment, and record humidity, temperature and other details that matter to your home. We take photographs and notes, document the first visit, and discuss any concerns and next steps with you.
If you would like to use your private, secure Hamlins online portal, we help you sign in and find your visit notes and photos. Portal use is optional; we can agree another way to share your report.
Can’t be there? That’s absolutely fine. We’ll document the initial walkthrough, share it with you through your agreed delivery method, and follow up on any questions or concerns.
01 / HOME WATCH
Regular home check-ins
A scheduled, local set of eyes on your home while you are away. We observe the accessible areas agreed in your care plan, record visible concerns and keep you informed.
Plan the visits
Agree the frequency, included areas, property instructions, report recipients and how quickly reports should be sent. Record starting conditions and any areas we must not enter.
Observe and record
Follow the agreed route, note visible concerns and take relevant photographs. Record anything not checked and the reason; a missed check is never treated as completed.
Report and follow up
Send the visit record, raise urgent concerns and agree any next steps. Before leaving, confirm the agreed locks, alarm, water and thermostat settings.
Checklist to agree together
Use this as a planning guide. Your confirmed care plan determines which tasks apply.
Ticks stay in this tab only and are not sent to Hamlins. They do not confirm a completed visit.
Scope & limitations
Visits capture conditions at a particular time. They are not continuous monitoring, a security patrol, a licensed home inspection or a guarantee against damage. We do not uncover hidden defects, open electrical panels, climb roofs or enter confined spaces. Ask your insurer directly about any required visit frequency.
Example forms for this service
Client and Property ProfileHAMLINS-02 · EXAMPLE PDF · pack p. 4Home Watch Visit RecordHAMLINS-04 · EXAMPLE PDF · pack p. 7Issue and Improvement RecordHAMLINS-10 · EXAMPLE PDF · pack p. 14Blank, watermarked examples; may not be the latest documents. Ask Angie for the current forms.
Introduce Angie to a trusted neighbor. During onboarding, we suggest that you give trusted neighbors Angie’s contact information so they can report an urgent concern or something that may need checking. With your permission, Hamlins can make the introduction. Call Angie at 941-716-3320. For immediate danger, call 911. Keep access codes and travel details private; a neighbor’s report does not authorize extra work or spending.
02 / STORM READINESS
Hurricane preparation
Plan before the forecast becomes urgent. We help coordinate agreed preparation tasks and record visible conditions after a storm, when official restrictions, travel conditions and safe access allow.
Agree the storm plan
Identify the tasks, approved providers, access arrangements, spending limits and requested preparation timing. Confirm who may authorize changes if you are unavailable.
Coordinate preparations
Complete safe, agreed tasks and arrange specialist work with your approved providers. Record what was done, what remains and the reason for any incomplete task.
Check after safe reentry
Review access conditions first. Observe from a safe location, document visible concerns and inaccessible areas, and contact you about referrals or approved action.
Checklist to agree together
Use this as a planning guide. Your confirmed care plan determines which tasks apply.
Ticks stay in this tab only and are not sent to Hamlins. They do not confirm a completed visit.
Scope & limitations
No immediate post-storm visit or prevention of storm damage is promised. Evacuation orders, road closures and unsafe conditions take priority. We do not enter floodwater, approach downed lines, work on roofs or certify a building safe to occupy. Structural assessments, insurance loss estimates and utility restoration need the appropriate professionals.
Example forms for this service
Storm Preparation and Follow UpHAMLINS-07 · EXAMPLE PDF · pack p. 12Maintenance AuthorizationHAMLINS-06 · EXAMPLE PDF · pack p. 11Issue and Improvement RecordHAMLINS-10 · EXAMPLE PDF · pack p. 14Blank, watermarked examples; may not be the latest documents. Ask Angie for the current forms.
Storm safety references: National Weather Service and Ready.gov. Follow local official instructions.
03 / OUTDOOR CARE
Lawn, landscape & pool
One local point of contact for the outside of your home. We coordinate agreed lawn, landscape and pool visits with your chosen providers and report visible concerns between appointments when included in your care plan.
Set the provider plan
Confirm the provider, frequency, agreed work, access restrictions and who contracts with and pays each provider. Record any separate Hamlins coordination charge.
Coordinate access
Arrange the visit window, confirm the expected visitor and note attendance or access problems. Share only the instructions needed for the authorized work.
Record the visible outcome
Note obvious incomplete work or visible concerns, send an update and refer technical questions back to the provider. Obtain approval before additional spending.
Checklist to agree together
Use this as a planning guide. Your confirmed care plan determines which tasks apply.
Ticks stay in this tab only and are not sent to Hamlins. They do not confirm a completed visit.
Scope & limitations
This is coordination and agreed visual observation. Mowing, tree work, chemical application, pool water testing, equipment repairs and specialist maintenance are performed by the appropriate providers unless separately agreed and permitted. A visual check does not establish water quality, equipment performance or pool safety.
Example forms for this service
Client and Property ProfileHAMLINS-02 · EXAMPLE PDF · pack p. 4Key and Contractor Access LogHAMLINS-05 · EXAMPLE PDF · pack p. 9Maintenance AuthorizationHAMLINS-06 · EXAMPLE PDF · pack p. 11Home Watch Visit RecordHAMLINS-04 · EXAMPLE PDF · pack p. 7Blank, watermarked examples; may not be the latest documents. Ask Angie for the current forms.
04 / LOCAL COORDINATION
Maintenance & repairs
Help arranging the right next step when something needs attention. We coordinate appointments and contractor access, keep you updated and document the work you have authorized.
Describe and approve the job
Record the concern, included and excluded work, chosen contractor and estimate. Agree the total spending maximum, all fees, access window and who will contract and pay.
Arrange the appointment
Confirm approval and the contractor’s identity before providing access. Record attendance and escalate changes, access problems or new findings to you.
Close the loop
Collect the available completion evidence and receipts, note visible remaining concerns and confirm who owns any follow-up. Seek fresh written approval for changes.
Checklist to agree together
Use this as a planning guide. Your confirmed care plan determines which tasks apply.
Ticks stay in this tab only and are not sent to Hamlins. They do not confirm a completed visit.
Scope & limitations
Arranging a visit does not include performing regulated repairs, diagnosing concealed faults or certifying workmanship, permits or code compliance. A blank spending limit or silence does not authorize work. Emergency action remains subject to the agreed authority; immediate danger is for emergency services.
Example forms for this service
Maintenance AuthorizationHAMLINS-06 · EXAMPLE PDF · pack p. 11Key and Contractor Access LogHAMLINS-05 · EXAMPLE PDF · pack p. 9Issue and Improvement RecordHAMLINS-10 · EXAMPLE PDF · pack p. 14Blank, watermarked examples; may not be the latest documents. Ask Angie for the current forms.
05 / PROJECT SUPPORT
Renovation oversight
A local point of contact while your chosen professionals carry out a project. Agreed site visits, dated photographs and progress updates help you stay connected when you cannot attend yourself.
Define the support
Agree visit frequency, accessible areas, progress milestones and the questions you want followed up. Identify your contractor and any architect, engineer or other specialist responsible for technical decisions.
Observe and communicate
Attend when the site can be accessed safely, record visible progress and pass questions to the responsible professional. Document access problems, apparent damage or work that differs visibly from the agreed brief.
Track decisions and handover
Record your written decisions on changes, maintain the open-items list and coordinate agreed handover tasks. Keep technical acceptance with you and your appointed professionals.
Checklist to agree together
Use this as a planning guide. Your confirmed care plan determines which tasks apply.
Ticks stay in this tab only and are not sent to Hamlins. They do not confirm a completed visit.
Scope & limitations
Oversight here means observation and coordination, not construction management, site safety supervision or acting as a general contractor. We do not direct trade methods, certify progress payments, verify code compliance, guarantee completion dates or accept work on your behalf unless a separate permitted scope expressly provides for it.
Example forms for this service
Key and Contractor Access LogHAMLINS-05 · EXAMPLE PDF · pack p. 9Maintenance AuthorizationHAMLINS-06 · EXAMPLE PDF · pack p. 11Issue and Improvement RecordHAMLINS-10 · EXAMPLE PDF · pack p. 14Service Change and HandoverHAMLINS-11 · EXAMPLE PDF · pack p. 15Blank, watermarked examples; may not be the latest documents. Ask Angie for the current forms.
06 / SEASONAL TRANSITIONS
Ready for your return
Come home to the essentials already in place, and leave with the agreed close-up tasks taken care of. We can shop from your full grocery list before arrival, clear agreed items from the fridge when you leave, arrange approved food donations, check for missed rubbish and make a final securing check.
A little taste of home
Coffee for the morning, milk in the fridge, eggs for breakfast — or your full shopping list. Tell us what you enjoy, and we’ll agree the details before you travel.
You may even arrive to half a dozen eggs from Angie’s free-range backyard hens, when available and arranged with Angie.
Download shopping list & departure checklist · fillable PDF
Includes grocery and cheese checkboxes, quantity and size fields, write-in rows, and keep / donate / discard choices with a Local foodbank option.
Use the shopping list to note quantities, brands, substitutions and your budget. Send your completed list directly to Angie through your agreed contact method; the website does not submit it automatically.
Confirm the dates and checklist
Share your return date, arrival time and shopping list, including quantities, preferred brands, dietary needs and substitution choices. Agree the grocery budget, shopping charge, access and any cleaning or other provider bookings. For departure, identify fridge items to keep or discard, waste arrangements and the exact areas and settings to secure.
Prepare and report
For arrival, shop for approved items, keep receipts and put groceries away as agreed. For departure, clear agreed fridge items, check rooms and bins for missed rubbish, and complete the agreed cleaning and waste tasks. Report unavailable items and anything needing a decision.
Confirm the transition
Double-check the agreed doors, windows, locks and alarm settings before leaving, along with authorized thermostat and water instructions. Send the update and receipts, note exceptions and confirm when routine visits resume. Tell us promptly if travel dates change.
Checklist to agree together
Use this as a planning guide. Your confirmed care plan determines which tasks apply.
Ticks stay in this tab only and are not sent to Hamlins. They do not confirm a completed visit.
Scope & limitations
Shopping is arranged in advance and depends on availability. Grocery purchases and shopping time are separate from arrival preparation unless included in your written quote. We agree substitutions before buying and do not guarantee particular brands or Angie’s backyard eggs. Perishables require suitable working cold storage and an agreed delivery window. Cleaning and specialist work are separate arrangements. A handover is not a guarantee that every system works or that the home is free of defects. Fridge clearout and rubbish removal cover agreed household items only; deep cleaning, hazardous waste, pest contamination and bulky disposal require a separate arrangement. Items are discarded only with your instructions. The final securing check covers the agreed accessible points and is not a security guarantee. With your permission, suitable surplus food can be donated to local families through an agreed recipient or organization, subject to acceptance and safe handling. Choose “Local foodbank” on the form, or write in another recipient.
Example forms for this service
Client and Property ProfileHAMLINS-02 · EXAMPLE PDF · pack p. 4Home Watch Visit RecordHAMLINS-04 · EXAMPLE PDF · pack p. 7Service Change and HandoverHAMLINS-11 · EXAMPLE PDF · pack p. 15Key and Contractor Access LogHAMLINS-05 · EXAMPLE PDF · pack p. 9Blank, watermarked examples; may not be the latest documents. Ask Angie for the current forms.
07 / OPTIONAL AERIAL DOCUMENTATION
Your property, from above.
An optional drone flyover by an FAA-certified remote pilot records aerial photographs and video of your Florida property. Create a baseline before storm season, or document visible roof, tree and property damage after a hurricane, storm or other disaster.
Agree the assignment
Confirm property boundaries, purpose, requested views, deliverables and a separate written quote. Drone service is optional and is not included in a routine home watch visit.
Fly when safe and lawful
The pilot checks weather, airspace, temporary flight restrictions and safe access, and makes the final flight decision. Flights must not interfere with emergency response. Delays or a cancelled flight may be necessary.
Keep a usable record
Receive the agreed images, video and observation report through your private client portal. We preserve dated original files and identify visible concerns and areas that could not be recorded.
Useful for insurance documentation
Before-and-after images and post-storm video can support an insurance claim by recording visible conditions. Your insurer determines what evidence is needed and whether coverage applies. Aerial imagery is not a structural assessment or a guarantee that hidden damage will be found.
Views to agree
Property overview; safely visible roof slopes and edges; trees and fallen limbs; outbuildings; and visible damage, with wider location views and closer details where safe. We do not ask a caretaker to climb a roof to obtain these views.
08 / HANDYMAN SERVICES
Help with the smaller jobs.
Shane Clarke, Angie’s husband, brings around four decades of hands-on experience in the trades, beginning as a boy helping his father, a contractor. Ask about minor maintenance, furniture assembly and small nonstructural repairs.
Shane is not a licensed contractor. Each job is reviewed for the applicable state and local requirements; work requiring a contractor license or permit is referred to the appropriate licensed provider. Electrical, plumbing, HVAC, roofing and structural work are outside this handyman offering.
Scope, materials, timing and price are agreed in writing before work begins. Handyman work is separately quoted.
A look at the paperwork
Blank forms. Clear examples.
These are watermarked EXAMPLE copies of previously prepared Hamlins A-P02 drafts. They may not reflect the latest documents, terms or service arrangements. They are provided to illustrate the process, not for signature, submission or authorization of work. Request the current approved documents from Angie before arranging service.
Each link below opens the relevant starting page in the same PDF pack. If your viewer opens at the beginning, use the page number shown or the PDF bookmarks.
Before we begin
Let’s agree the details.
Start with an inquiry. We’ll confirm coverage and availability, discuss your property, and agree the tasks, schedule, fees and authority in your care plan. The examples above help explain the process; your confirmed service documents govern the work.
Request a callback →Have your preferences ready
Tell us which services interest you, your preferred timing and the concerns you want help with. Access codes, alarm passwords and payment details should only be shared through an agreed secure method.
Call Angie · 941-716-3320
Email Angie
For immediate danger, call 911. The inquiry form is not an emergency dispatch service.